Terms of Use

Last Updated: September 22, 2026

Welcome to BAVNELORA™.

These Website Use Terms govern your access to and use of bavnelo.com, including its webpages, product information, online shopping functions, customer service features, content, tools, and other services made available through the website.

The website is operated by Shenzhen Qingyunxinke Technology Co., Ltd. under the BAVNELORA™ brand.

Throughout these Terms, the words “BAVNELORA™,” “we,” “us,” and “our” refer to Shenzhen Qingyunxinke Technology Co., Ltd. unless the context requires otherwise.

By accessing or using this website, you acknowledge that you have read and agree to these Terms and the other policies published on bavnelo.com.

If you do not agree with these Terms, please discontinue use of the website.

1. Business Information

For transparency, this website is operated under the following business information:

Brand / Trademark: BAVNELORA™
Owner: ChenWenji
Primary Domain: bavnelo.com
Legal Company Name: Shenzhen Qingyunxinke Technology Co., Ltd.

Business Address:
Room A1311, Building 9, Zone 2,
Shenzhen Bay Science and Technology Ecological Park,
No. 3609 Baishi Road, Gaoxin District,
Nanshan District, Shenzhen

Customer Support Email: service@bavnelo.com
Customer Service Phone: +86 18976631831

BAVNELORA™ is owned and operated by Shenzhen Qingyunxinke Technology Co., Ltd., which operates bavnelo.com and provides customer support relating to purchases made through the website.

2. Related Store Policies

These Website Use Terms should be read together with the other policies available on bavnelo.com, including:

Privacy & Data Policy
Payment & Checkout Information
Shipping & Delivery Policy
Returns & Refunds Policy
Frequently Asked Questions

Where a specific policy provides additional rules concerning a particular transaction or process, that policy should be read together with these Terms.

Mandatory consumer law will apply where it provides rights that cannot legally be excluded.

3. Eligibility and Lawful Use

You may use this website only for lawful purposes.

By placing an order, you confirm that you have the legal capacity required to enter into a purchase transaction under the laws applicable to you.

If another person accesses the website using your device or account, you are responsible for ensuring that such use is lawful and complies with these Terms.

You may not use the website to engage in fraudulent, deceptive, abusive, harmful, or unlawful conduct.

4. Accuracy of Information You Provide

When using bavnelo.com, you may be asked to provide information such as:

Name
Email address
Telephone number
Shipping address
Billing information
Payment information
Order details

You agree to provide information that is reasonably accurate, current, and complete.

You are responsible for reviewing and correcting your information before submitting an order.

Incorrect or incomplete customer information may cause payment, fulfillment, or delivery delays.

5. Accounts and Login Credentials

Where customer-account functionality is available, you are responsible for protecting your login details.

You should not:

Share your password with unauthorized persons
Sell or transfer an account
Access another customer's account without permission
Use another person's identity without authorization

If you believe an account has been compromised, please contact us.

We may restrict access where reasonably necessary to prevent fraud, misuse, or security incidents.

6. Website Access

We grant visitors a limited, revocable, non-exclusive right to access bavnelo.com for lawful personal shopping and informational purposes.

This permission does not transfer ownership of any website content or intellectual property.

You may not use the website in a way that materially interferes with its normal operation.

7. Acceptable Use of Website Content

Unless expressly permitted by us or applicable law, you may not:

Commercially reproduce substantial website content
Republish protected materials
Copy BAVNELORA™ branding for misleading purposes
Modify and redistribute proprietary content
Create unauthorized derivative works
Use website materials to impersonate our business
Remove copyright, trademark, or ownership notices
Use content in a way that infringes another party's rights

Limited personal use of publicly available website information is permitted.

8. Automated Access and Technical Misuse

You may not use scripts, bots, scraping tools, crawlers, or other automated systems in a manner that:

Materially disrupts website performance
Attempts to bypass security protections
Collects personal information unlawfully
Creates unreasonable technical load
Accesses restricted systems
Interferes with checkout or payment services

We may take reasonable steps to protect the website from abusive or automated activity.

9. Malicious Code and Security

You must not upload, transmit, or distribute:

Viruses
Malware
Ransomware
Malicious scripts
Harmful code
Files intended to damage or interfere with systems

Attempts to gain unauthorized access to our website, hosting systems, customer accounts, payment environment, or connected services are prohibited.

10. Product Information

We aim to provide useful and reasonably accurate product descriptions.

Product pages may display:

Images
Materials
Dimensions
Colors
Product features
Variations
Pricing
Availability

However, product appearance may vary slightly because of:

Screen settings
Photography
Lighting
Manufacturing tolerances
Material variation
Device display differences

Minor visual differences do not necessarily mean that a product is defective.

11. Product Availability

Products are offered subject to availability.

We may update:

Product selections
Variations
Inventory
Specifications
Pricing
Product descriptions

Products may also be discontinued or temporarily unavailable.

If we cannot fulfill a paid order, we will provide an appropriate resolution for the affected item.

12. Pricing and Obvious Errors

We take reasonable steps to maintain accurate pricing.

However, typographical, technical, inventory, or display errors may occasionally occur.

Where an obvious error materially affects a transaction, we may:

Correct the information
Contact the customer
Cancel the affected portion of the order
Issue an appropriate refund

Nothing in this section limits mandatory consumer rights.

13. Orders

Submitting an order through bavnelo.com constitutes a request to purchase the selected items.

Before submitting payment, you should review:

Products
Variations
Quantities
Shipping address
Billing information
Shipping charges
Discounts
Order total

An automated order confirmation generally confirms that your order has been received.

Additional payment, inventory, fraud-prevention, or fulfillment checks may still be necessary.

14. Order Acceptance and Cancellation

We may decline or cancel an order where reasonably necessary, including because of:

Payment authorization failure
Suspected fraud
Product unavailability
Clearly incorrect pricing
Delivery restrictions
Incomplete customer information
Legal or regulatory requirements

If payment has already been captured for an order that we cancel, the applicable amount will be refunded.

15. Payment

Payment methods available to you will be displayed during checkout.

Payments may be processed by third-party payment providers.

You agree that payment information submitted during checkout is accurate and that you are authorized to use the selected payment method.

For more information, please review our Payment & Checkout Information page.

16. Shipping and Delivery

Orders are processed and shipped according to our Shipping & Delivery Policy.

Delivery timeframes shown on the website are estimates rather than guaranteed arrival dates.

Delivery may be affected by:

Carrier delays
Customs processing
Weather
Holidays
Transportation interruptions
Remote-area delivery
Incorrect address information
Events outside reasonable control

17. Delivery Risk and Consumer Rights

Responsibility for an order during transportation will be determined according to applicable law and the relevant delivery arrangement.

Nothing in these Terms is intended to transfer delivery risk to a consumer earlier than permitted by mandatory consumer law.

If an order appears lost, damaged, or materially affected during delivery, contact us for assistance.

18. Returns, Refunds and Remedies

Eligible products may be returned under our published Returns & Refunds Policy.

Our general return period is normally 30 days after delivery for qualifying products.

Additional legal rights may apply in certain jurisdictions.

Nothing in these Terms removes mandatory rights relating to:

Defective products
Misdescribed products
Cancellation rights
Refunds
Repairs
Replacements
Other statutory remedies

19. Customer Content and Submissions

You may occasionally submit:

Reviews
Comments
Suggestions
Images
Product feedback
Customer-service messages

You are responsible for ensuring that content you submit is lawful and that you have the right to provide it.

You must not submit content that is:

Fraudulent
Defamatory
Threatening
Harassing
Obscene
Unlawful
Privacy-invasive
Intentionally misleading
Infringing on intellectual property rights

20. Permission to Use Submitted Content

Where you voluntarily provide non-confidential public-facing content, such as a product review or customer photograph, you grant us a reasonable, non-exclusive permission to use that material for legitimate purposes connected with our website, products, customer service, or marketing, subject to applicable law.

Personal information is handled separately under our Privacy & Data Policy.

We do not treat ordinary customer-service messages as public marketing content unless appropriate permission exists.

21. Reviews and User Posts

Where review, comment, or posting features are available, we may moderate content.

We may decline to publish or remove content that:

Violates these Terms
Contains spam
Includes unlawful material
Reveals sensitive information
Appears fraudulent
Infringes third-party rights
Is unrelated to the relevant product or service

Moderation does not mean that we endorse all user-submitted content.

22. Intellectual Property

The website may include materials owned by, licensed to, or lawfully used by Shenzhen Qingyunxinke Technology Co., Ltd. or third-party rights holders.

Such materials may include:

BAVNELORA™ branding
Logos
Graphics
Text
Product photography
Page designs
Illustrations
Video
Code
Layout elements

These materials may be protected by applicable copyright, trademark, and other intellectual property laws.

23. BAVNELORA™ Brand Use

The BAVNELORA™ name, logo, and associated brand elements may not be used in a way that:

Suggests unauthorized affiliation
Misleads customers
Impersonates our business
Creates counterfeit branding
Infringes applicable intellectual property rights

Written permission may be required for commercial use.

24. Intellectual Property Complaints

We respect intellectual property rights.

If you believe content on bavnelo.com infringes your copyright, trademark, or other intellectual property rights, please contact:

service@bavnelo.com

Please include sufficient information for us to identify the relevant material, including where reasonably applicable:

Your name and contact information
Identification of the protected work
Identification of the allegedly infringing material
Location of the material on our website
Explanation of your rights
A good-faith statement regarding the complaint

We may request additional information where reasonably necessary.

25. Third-Party Services

Our website may rely on services provided by third parties, including:

Payment providers
Shipping carriers
Fulfillment providers
Analytics services
E-commerce platforms
Customer-support systems

Third-party services may operate under their own terms and privacy policies.

We do not control the independent operation of third-party services.

26. External Links

bavnelo.com may contain links to third-party websites.

Links are provided for convenience or functionality and do not necessarily mean that we endorse all content available on those websites.

Once you leave bavnelo.com, the destination website's own:

Terms
Privacy policy
Security practices

will apply.

27. Electronic Communications

When you provide an email address or communicate with us electronically, we may respond through electronic means.

Electronic communications may include:

Order confirmations
Shipping notices
Customer-service responses
Refund information
Account messages
Policy notices

Marketing communications will be handled according to applicable law and your preferences.

28. Privacy

Personal information collected through bavnelo.com is handled according to our Privacy & Data Policy.

That policy explains how information may be:

Collected
Used
Shared
Retained
Protected

Please review the Privacy & Data Policy before submitting personal information.

29. Website Availability

We aim to maintain reasonable access to the website.

However, access may occasionally be interrupted because of:

Maintenance
Technical upgrades
Hosting issues
Network outages
Security incidents
Third-party service interruptions

We do not guarantee that every website feature will always remain available.

30. Website Disclaimer

To the extent permitted by applicable law, bavnelo.com is provided on an “as available” basis.

We do not guarantee that:

Website access will always be uninterrupted
Every technical issue will immediately be corrected
All third-party services will always remain available
Every webpage will be entirely free from technical errors

Nothing in this section excludes legal guarantees or consumer protections that cannot lawfully be excluded.

31. Product Disclaimer

Product information is provided to help customers evaluate a purchase.

Nothing in these Terms excludes warranties or product guarantees imposed by mandatory law.

Customers should follow product instructions and use products for their intended purpose.

32. Limitation of Liability

To the maximum extent permitted by applicable law, Shenzhen Qingyunxinke Technology Co., Ltd. will not be liable for indirect or consequential losses that were not reasonably foreseeable and that arise solely from use of the website.

Nothing in these Terms excludes liability where exclusion is prohibited by law.

Nothing in this section limits mandatory consumer remedies relating to defective or non-conforming goods.

33. Customer Responsibility

Customers are responsible for:

Using products according to available instructions
Providing accurate order information
Protecting account credentials
Using the website lawfully
Avoiding deliberate misuse of website systems

We are not responsible for loss caused solely by intentional misuse or unauthorized modification of a product, except where applicable law provides otherwise.

34. Indemnification

To the extent permitted by law, a user may be responsible for losses or claims arising directly from:

Fraudulent activity
Intentional illegal conduct
Deliberate infringement of third-party rights
Material misuse of the website

This provision does not impose liability on consumers where doing so would conflict with mandatory law.

35. Suspension or Termination of Website Access

We may restrict or suspend website access where reasonably necessary because of:

Fraud
Security risks
Technical abuse
Illegal activity
Repeated material violations of these Terms

Restriction of website access does not remove rights or obligations that already arose from completed transactions.

36. Force Majeure

We are not responsible for delays or failures caused by circumstances outside our reasonable control.

These may include:

Severe weather
Natural disasters
War
Civil unrest
Government restrictions
Public-health emergencies
Transportation interruptions
Carrier disruptions
Labor disputes
Utility outages
Telecommunications failures

This section does not remove any customer remedy that mandatory law requires us to provide.

37. Governing Law

These Terms and the operation of bavnelo.com are governed by the laws applicable to Shenzhen Qingyunxinke Technology Co., Ltd., subject to mandatory consumer protections that may apply in the customer's place of residence.

To the extent legally permitted, disputes that cannot be resolved through customer service may be submitted to a competent court in Shenzhen, Guangdong, China.

Nothing in this section prevents consumers from relying on jurisdictional protections that cannot legally be waived.

38. Resolving Questions and Disputes

If you have a concern relating to an order or your use of the website, we encourage you to contact us first.

Many issues involving:

Delivery
Payments
Returns
Refunds
Product information

can be reviewed directly by our customer support team.

Email: service@bavnelo.com
Phone: +86 18976631831

Nothing in this section prevents either party from exercising legal rights available under applicable law.

39. Severability

If any provision of these Terms is found invalid or unenforceable, that provision will be limited or interpreted as necessary under applicable law.

The remaining provisions will continue to apply to the extent legally permissible.

40. No Waiver

If we do not immediately enforce a provision of these Terms, that does not mean we permanently waive the right to enforce it later.

A failure to act in one circumstance does not automatically create a waiver for future circumstances.

41. Assignment

You may not assign your rights under these Terms in a way that would materially interfere with our rights or legal obligations without appropriate authorization.

We may transfer business rights or obligations where reasonably necessary in connection with:

Corporate restructuring
Business sale
Merger
Asset transfer
Successor operations

subject to applicable law.

42. Entire Agreement

These Terms, together with the policies incorporated by reference, form the agreement governing use of bavnelo.com.

If a particular product, promotion, or service is subject to additional terms, those additional terms may also apply.

Where additional terms conflict with these general Terms, the more specific terms may apply to that particular transaction, subject to applicable law.

43. Continuing Provisions

Certain provisions may remain effective after a customer stops using the website where their nature reasonably requires continued effect.

These may include provisions concerning:

Intellectual property
Completed transactions
Privacy
Payment obligations
Dispute resolution
Liability
Legal compliance

44. Updates to These Terms

We may update these Website Use Terms when necessary to reflect changes in:

Website operation
Store procedures
Technology
Products
Policies
Applicable law

When updates are made, the Last Updated date at the top of this page will be revised.

Updated Terms will apply in accordance with applicable law.

45. Contact BAVNELORA™

If you have questions concerning these Website Use Terms or the operation of bavnelo.com, please contact us.

BAVNELORA™
Owned and operated by Shenzhen Qingyunxinke Technology Co., Ltd.

Owner: ChenWenji