Contact Us

We’re Here to Help

Thank you for visiting BAVNELORAβ„’.

If you need assistance with a product, an order you have already placed, delivery information, returns, refunds, or general questions about our store, you can contact us using the information below.

Our customer support team will review your inquiry and provide assistance based on the details you submit.

Customer Support

Email
service@bavnelo.com

Phone
+86 18976631831

Website
bavnelo.com

For order-related inquiries, email is recommended so you can include your order details and any relevant information in one message.

Business Information

Brand / Trademark: BAVNELORAβ„’
Owner: ChenWenji
Legal Company Name: Shenzhen Qingyunxinke Technology Co., Ltd.

Business Address:
Room A1311, Building 9, Zone 2,
Shenzhen Bay Science and Technology Ecological Park,
No. 3609 Baishi Road, Gaoxin District,
Nanshan District, Shenzhen

Shenzhen Qingyunxinke Technology Co., Ltd. owns and operates bavnelo.com under the BAVNELORAβ„’ brand.

What Can We Assist With?

You are welcome to contact us regarding:

  • Product details and general product questions

  • Order confirmation or order status

  • Shipping and delivery information

  • Address or order-detail questions

  • Return and refund requests

  • Payment-related questions

  • Website or account concerns

  • General customer service inquiries

For matters involving an existing purchase, please contact us using the same email address associated with your order whenever possible.

Help Us Locate Your Order Faster

When contacting BAVNELORAβ„’ about an existing order, please include as much relevant information as possible.

Useful details may include:

Order number
Name used when placing the order
Email address connected to the purchase
A short description of the issue or question

Providing these details helps our support team identify the correct order and respond more efficiently.

Please do not send complete payment-card numbers, passwords, or other unnecessary sensitive information by email.

Returns, Refunds & Delivery Questions

If your inquiry relates to a return, refund, damaged item, incorrect product, or delivery concern, please review the applicable policy page on bavnelo.com before contacting us.

When necessary, include clear supporting information such as your order number and a description of the issue so that we can better understand your request.

All requests are handled in accordance with the policies published on our website.

Business & General Correspondence

For customer service or business correspondence relating to BAVNELORAβ„’, please use:

Shenzhen Qingyunxinke Technology Co., Ltd.
Room A1311, Building 9, Zone 2, Shenzhen Bay Science and Technology Ecological Park, No. 3609 Baishi Road, Gaoxin District, Nanshan District, Shenzhen

Email: service@bavnelo.com
Phone: +86 18976631831

Contact BAVNELORAβ„’

We want information on bavnelo.com to be clear and easy to access. If you cannot find the answer you need in our product pages, FAQ, shipping information, return policy, or other store policies, please contact our customer support team.

Thank you for shopping with BAVNELORAβ„’.

BAVNELORAβ„’
Operated by Shenzhen Qingyunxinke Technology Co., Ltd.
bavnelo.com